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We have been reliably shipping antiques and collectables to customers around the world. We have extensive experience in navigating the complexities of international deliveries and are committed to ensuring your order arrives safely and legally. For international deliveries, we partner with DHL, Royal Mail, and EVERI because of their unique capabilities. This allows us to ship antiques securely and reliably to destinations worldwide.
Important Information Regarding VAT, Duties, and Taxes
Please be advised that goods purchased in the UK but delivered to an address outside of the UK do not include the 20% UK VAT. This means that if your goods are being delivered outside the UK, the prices displayed on our website do not include this tax. Destination VAT and Import Duties: Please be aware that your order may be subject to VAT and potentially customs import duties on arrival in your destination country. These charges are determined by the Customs authorities in your country and are the responsibility of the receiver. DHL's Handling of Duties and Taxes: Our courier, DHL, will pay these charges on your behalf and will collect payment from you prior to or on delivery. Please note that there may be a small administration fee associated with this service for handling the payment of duties and taxes. Potential Delays and Refunds: While we strive for efficient and timely delivery, please be aware that deliveries outside the UK, particularly to EU countries, may be subject to delays due to post-Brexit administrative issues. Unfortunately, we are unable to provide refunds on purchases which have been delayed, destroyed, or returned to us due to unpaid fees and/or taxes, or due to any other customs or administrative issues. What This Means for You: You may be contacted by DHL prior to delivery to arrange for payment of any applicable duties, taxes and administration fee. Please be prepared to respond promptly to any communications from them to ensure your delivery proceeds smoothly.